Job Description

Position Summary

We are seeking a Field Service Engineer to provide technical services and engineering solutions to maritime and industrial customers. This role involves diagnosing equipment issues, performing engineering analyses, supporting reliability improvements, and working directly with customers to solve complex rotating machinery problems.

The ideal candidate has a strong background in marine or mechanical engineering, excellent problem-solving skills, and experience with rotating equipment diagnostics and alignment technologies.

Key Responsibilities

Engineering & Technical Support

• Diagnose and troubleshoot rotating machinery and equipment issues.
• Perform equipment inspections, condition monitoring, and diagnostic testing.
• Conduct root cause failure analyses and recommend corrective actions.
• Evaluate equipment performance and identify opportunities for reliability improvements.
• Analyze equipment trends, maintenance history, and operational data.
• Apply engineering principles to solve mechanical and operational challenges.

Specialized Services

Perform or support services such as:

• Laser alignment
• Cardan shaft alignment
• Vibration analysis
• Dynamic balancing
• Optical alignment

Customer Support & Communication

• Prepare professional technical reports and recommendations.
• Communicate findings, repair recommendations, and project updates to customers and management.
• Build and maintain strong customer relationships.
• Follow up with customers regarding service recommendations and project outcomes.
• Present technical information clearly in both written and verbal formats.

Training & Knowledge Sharing

• Support training initiatives related to equipment reliability and maintenance best practices.
• Serve as a technical resource for internal personnel and customers.

Qualifications

Required Education

• Bachelor’s Degree in Maritime Engineering, Mechanical Engineering, or a related engineering field.

Preferred Experience

• Rotating machinery diagnostics
• Vibration analysis
• Reliability engineering
• Marine engineering systems
• Equipment performance analysis
• Alignment technologies

Skills & Knowledge

Technical Skills

• Strong understanding of engineering principles and mechanical systems.
• Knowledge of rotating equipment, maintenance practices, and reliability programs.
• Experience collecting and analyzing vibration data.
• Familiarity with predictive maintenance technologies, including:
• Vibration analysis
• Infrared thermography
• Ultrasonic inspection
• Motor current analysis
• Knowledge of machinery design, repair, and maintenance practices.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage projects and priorities effectively.
• Strong customer service and relationship-building skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Physical Requirements

This position may require:

• Lifting, pushing, or pulling up to 50 pounds.
• Climbing, balancing, bending, stooping, and extended periods of walking.
• Working in industrial and marine environments.
• Frequent use of hands and arms to handle tools, equipment, and materials.

Travel & Work Schedule

• Ability to travel domestically and internationally up to 25–50% of the time.
• Willingness to work overtime and weekends when required.

Computer Skills

• Proficient with Microsoft Windows and Microsoft Office applications.
• Advanced Microsoft Excel skills preferred.

Certifications & Requirements

• Authorized to work in the United States.
• Valid Florida Driver’s License with a clean driving record.
• Valid passport and ability to maintain international travel eligibility.

What Success Looks Like

Successful Field Service Engineers combine strong engineering knowledge with practical field experience, excellent communication skills, and a commitment to delivering reliable solutions that improve customer equipment performance and uptime.

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