As a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Roles & responsibilities:Oversee campaign execution for specific influencer marketing campaignsSit within a team of client service individuals who support each other on campaign executionTake on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post saleJoin, lead, and support on key client meetingsManaging & working collaboratively to support new business and upsell opportunities with the clientSupport in achieving and exceeding monthly client and business KPI targetsLead influencer contract negotiations and managementSupport the Account DirectorReport & present to the client in partnership with Insights & Measurement TeamContinuously focus on best in class client service and output of work for our partnerWhat you will need:5+ years working in an agency or brand within client services, influencer marketing and/or talent marketingExperience in account management, creator management, measurement, paid media and working within a revenue organizationExperience working with CPG brandsExperience identifying and sourcing creator talentExperience negotiating contracts with creators, agents, managers and/or attorneysExperience scoping and planning content calendar based on creator rates and client KPIsExperience in creator and/or creator agency outreachExperience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and SnapExperience working on multiple campaign responsibilities and projects simultaneouslyExperience in delivering post-campaign analysis presentation and reportsExperience in reviewing legal agreements with creators xhyhwjd and brands with an understanding of usage and payment termsExperience in revenue recognition systems and processesYou are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally wellVery comfortable with spreadsheets, numbers and data analysisYou are extremely comfortable leading client calls, presentations and conversationsYou are nimble, forward thinking, strategic and comfortable with ambiguityYou are positive, collaborative and exude leadership qualitiesExperience and knowledge of CRM tools such as Hubspot and Salesforce is a plusExperience with designing decks is a plus
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